Warning About Counterfeit AELLA Products

In recent years, we have found counterfeit and imitation (copy) products bearing the AELLA brand being sold on online shopping, auction and flea-market sites.

We sometimes receive requests for repairs or replacement parts for counterfeit or imitation products. Please note that we cannot provide any warranty, repair or replacement-part service for products other than genuine products purchased from our official online store or from authorized dealers in Japan.

Counterfeit and imitation products not only differ from genuine products in specifications and performance, but may also have quality and safety problems. Breakage while riding could lead to a serious accident, so please take great care not to purchase them by mistake.

Please understand that we cannot accept any responsibility for counterfeit or imitation products, even if our company is listed as the manufacturer on the packaging or the product bears an engraved AELLA logo.